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Shipping FAQ


How long will they take to arrive? 

Our sunnies are stocked here in Queensland, Australia. Every order will be posted within 48 hours of you placing the order, and all orders placed on a weekend will be posted on Mondays.

Orders within Australia will generally arrive within 7 days, and overseas orders may take between 7-14 days to arrive. This is just a guideline and certain circumstances may effect these times.


All orders will receive an email with a tracking number once your package has been shipped. To access tracking estimates please click the link in your email and enter the tracking code provided.


Please note that we do not have control over shipping delays. Possible reasons for a delay include:

1. The parcel is awaiting customs inspection in your home country

2. The parcel is awaiting space availability on the shipping aircraft 

3. Parcel simply needs time to go through the system - some cities take longer to process items than others


To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at
Any delivery date or time specified by us is an estimate only.
Once shipped, Shade does not take responsibility for undelivered items due to third-party delivery services or wrong addresses provided.
For any inquiries contact



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